Self-service portal


Telenor Satellite’s new self-service portal simplifies the process of managing your own terminal population, requesting new option files and changing service profiles – ultimately giving you the control to manage your services online. This portal has been designed for iDirect managed services customers.

The portal is an interactive and intuitive tool that has been designed to improve overall quality and accuracy of information during data entry.

Telenor’s self service portal enables you to:

  • Order new services
  • Change existing services
  • Terminate any service
  • View existing services

To log in to the self-service customer portal, log in here.

If you have any questions or require further information on the self-service portal please contact


  • Skype:

    Simply call our 24/7 helpdesk on
    +4705002 (or +4767073470)
    or email us at
    to request a SKYPE connection*

    Skype account:

    *Please note that this is not an actively monitored service. Please call our helpdesk support team to establish a Skype connection.

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